Privacy Policy

1. General Information

Protecting your personal data is important to us. In this privacy policy, we inform you about what data we collect, how we use it, and what rights you have regarding your personal data.

Responsible body:

Galax E-Motors Kryeziu
Bifangstrasse 13, 5432 Neuenhof
Switzerland
Telephone: +41 79 917 00 93
Email: info@galax-emotors.ch

2. Collection and processing of personal data

We collect and process personal data only to the extent necessary for providing a functional website and our content and services. Processing only occurs with your consent or if there is a legal basis for it.

The following data can be collected:

• Name, address, telephone number, email address
• Payment information (e.g. credit card details, bank account details)
• IP address, browser type and version, operating system
• Purchase history and customer account information

3. Purpose of data processing

We use your personal data for the following purposes:

• Order processing: For processing orders and payments
• Customer service: To respond to inquiries and provide support
• Marketing & Advertising: For newsletters (only with your consent)
• Website improvement: Analyzing user behavior to optimize our services

4. Disclosure of data to third parties

We only share your data with third parties if this is necessary for the fulfillment of the contract or if we are legally obligated to do so. This applies in particular to:

• Payment service providers (e.g. Stripe, PayPal, TWINT)
• Shipping service providers (e.g. Swiss Post, DHL)
• Shopify as the operator of our shop platform

5. Data Storage and Deletion

Your data will only be stored for as long as necessary to fulfill the respective purpose or as required by law. Afterwards, it will be deleted or anonymized.

6. Cookies and tracking technologies

Our website uses cookies and similar technologies to improve the user experience. You can manage or disable the use of cookies in your browser settings.

7. Your rights as a user

You have the following rights regarding your personal data:

• Right to information: Access to stored data
• Right to rectification: Correction of erroneous data
• Right to erasure: Removal of your data, provided there are no legal obligations to the contrary.
• Right to object: Objection to the processing of your data for advertising purposes
• Data portability: Preserving your data in a common format

Please direct inquiries regarding your data protection rights to info@galax-emotors.ch .

8. Data security

We implement technical and organizational security measures to protect your data against loss, manipulation or unauthorized access.

9. Changes to the Privacy Policy

This privacy policy may be amended as needed to comply with legal requirements. The current version can always be found on our website.

As of February 2025