Privacy Policy

Privacy Policy

1. General Information

The protection of your personal data is an important matter to us. In this privacy policy, we inform you about what data we collect, how we use it, and what rights you have regarding your personal data.

Responsible Entity:

Galax E-Motors Kryeziu
Mellingerstrasse 48
5400 Baden
Switzerland
Phone: +41 79 917 00 93
Email: info@galax-emotors.ch

2. Collection and Processing of Personal Data

We collect and process personal data only to the extent necessary to provide a functional website and our content and services. Processing occurs only with your consent or if there is a legal basis.

The following data may be collected:

  • Name, address, telephone number, email address
  • Payment information (e.g., credit card details, bank account information)
  • IP address, browser type and version, operating system
  • Purchase history and customer account information

3. Purpose of Data Processing

We use your personal data for the following purposes:

  • Order processing: For the processing of orders and payments
  • Customer service: To respond to inquiries and provide support
  • Marketing & Advertising: For newsletters (only with your consent)
  • Website improvement: Analysis of user behavior to optimize our services

4. Disclosure of Data to Third Parties

We only disclose your data to third parties if this is necessary for the fulfillment of the contract or if we are legally obligated to do so. This applies in particular to:

  • Payment service providers (e.g., Stripe, PayPal, TWINT)
  • Shipping service providers (e.g., Swiss Post, DHL)
  • Shopify as the operator of our shop platform

5. Data Storage and Deletion

Your data will only be stored for as long as it is necessary for the fulfillment of the respective purpose or as required by legal retention obligations. Thereafter, it will be deleted or anonymized.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve the user experience. You can manage or deactivate the use of cookies in your browser settings.

7. Your Rights as a User

You have the following rights regarding your personal data:

  • Right to information: Access to stored data
  • Right to rectification: Correction of incorrect data
  • Right to erasure: Removal of your data, provided no legal obligations prevent it
  • Right to object: Objection to the processing of your data for advertising purposes
  • Data portability: Receipt of your data in a common format

Please direct inquiries regarding your data protection rights to info@galax-emotors.ch.

8. Data Security

We use technical and organizational security measures to protect your data against loss, manipulation, or unauthorized access.

9. Changes to the Privacy Policy

This privacy policy may be adjusted as necessary to comply with legal requirements. You can always find the current version on our website.

Status: February 2025